CUSTOMER SERVICE RECOGNITION & INDUSTRY AWARDS
Ensuring our clients receive the highest level of customer service we can possibly provide is our priority, however being recognised across the industry demonstrates to our clients that we are a company that leads the way within estate agency and more importantly proves that we are a company that can be trusted. We will never be complacent, rest on our laurels or be satisfied with what we have done in the past, we will always look for ways to improve and can guarantee that we strive to be the best we can be.
We are, however, only as good as our staff, who show complete dedication and commitment from trainee level through to senior management. The industry is all about people, which is why all of our staff training always returns to the message of our company mission statement:-
‘’As local experts you can trust on all aspects of property, through technology and innovation we provide the best customer experience with dedicated, professional teams taking time to listen and understand your needs’’
ALLAGENTS CUSTOMER SERVICE REVIEWS
Undoubtedly the most important recognition we receive is that of our clients.
allAgents is an independent directory and review site allowing consumers to search for and write reviews about Estate and Letting Agents in the UK.
All reviewers must follow the review code and be fair and honest in what they write.
allAgents annual awards rate agents based purely on what their customers think over a twelve month period. Every agent starts from a blank page so history counts for nothing. Agents will be judged locally, in an area, a county and nationally. Unlike other awards schemes these are not chosen by colleagues, trade bodies, journalists or peers - they are chosen by our own clients with first hand experience - you!
Ryder & Dutton are delighted to have won the North West and Best Large Estate Agency in the UK for 3 consecutive years from 2014-2016.
The Negotiator magazine is the only printed trade magazine which is distributed to the entire UK estate and lettings agency industry. Celebrating 30 years of continuous publication, The Negotiator magazine has been a rock in the world of property and now stands as one of the strongest, and most enduring brands in UK residential agency.
The Negotiator Awards is the most popular awards scheme in residential property and with more entrants and more winners than any other scheme in this sector, the Awards presentation evening has a great reputation for its atmosphere of excitement, fun and party spirit. It is, without doubt, the Property Party of the Year. The awards are judged by leaders and experts in the residential property industry including industry leading names such as Peter Bolton King: RICS Global Residential Director, Julian O’Dell: TM Training Director and Roger Southam: Savills Director. The criteria the winners are based on include customer service, market share, community and charity involvement as well as staff training and development.
Here are just a few of the judges comments about us.
“An independent agency that stands at the forefront of estate agency technology whilst understanding the need for high quality customer care”
“A truly stand out agency, their excellence is in no doubt!”
‘’An excellent presentation dealing with all facets of agency in a positive way’’
‘An exceptional entry that addressed every area of the agency, creating a factual and informative demonstration of commitment and success’’
“Highly innovative, refreshing, open minded and pushing every boundary – clear winners in their region!”
RELOCATION AGENT NETWORK AWARDS
Ryder & Dutton has been independently selected by Cartus, the premier provider of global relocation services, as their exclusive recommended Relocation Agent. As your local Relocation Agent, we work together with around 600 fellow Relocation Agent offices across England, Scotland and Wales, showcasing your property to increased buyer activity and we will also help you with your onward property search wherever that may be.
Ryder & Dutton are delighted to have been awarded the best estate agent in the North West at the annual Relocation Agent Network award ceremony for 4 consecutive years from 2013-2016.
OLDHAM BUSINESS AWARDS
The Oldham Business awards have become the main event in the Oldham business community social calendar. Wholly funded by the private sector, and organised by volunteers from all sections of the business environment, the awards celebrate all that is good about Oldham.
The aim of the awards is to celebrate business success whilst also recognising the contribution that businesses make in helping to shape the fabric of our society.
The awards reward businesses excellence amongst companies located within the Oldham Metropolitan Borough, whether it be for wealth creation, innovation, inspirational leadership, community support, entrepreneurism or good practice in people management.
We were delighted to be awarded Oldham Business of the Year in 2016.