#AskTheExperts - Questions for Potential Landlords

At Ryder & Dutton we pride ourselves on our knowledge within the industry and the unique service we provide to our clients.

It is with this in mind that we are launching our #AskTheExpert series, a collection of some FAQs from a number of different areas within the property world, which we think will really help some of you with somethings that you just aren't sure about...

I want to let out my property - Do I have to tell my mortgage provider?
Yes. Your mortgage provider will need to give you permission before you can let out the property and they may impose special conditions to enable you to do so. Our mortgage advisors work for the Mortgage Advice Bureau and have access to over 11,000 mortgage deals as they are not tied to a particular lender. The appointment is fee of charge and no obligation and they can meet with you at any of our 19 branches.

Why should I use a Letting Agent?
Using our Ryder & Dutton Property Management department will take away the stress and we can even co-ordinate any maintenance requests for you. We offer up to date advice on legislation making sure that the relationship between landlord and tenant remains fair.
Depending on the level of service you select they may also be able to help settle disputes, deal with any complaints and provide inspections to ensure the property is being looked after. We offer a Rent Collection service and this includes an agreement that we would settle any rent disputes on your behalf. You can find out more by booking a free market appraisal today.

What documentation do you require to put my property on the market for rental?
We would require an up to date electrical certificate, Gas safety certificate, valid Energy Performance Certificate and documentation from your mortgage provider (if it is on a Buy to Let) agreeing to the property being placed on the rental market. If a tenancy is agreed we also ensure that your tenant has Tenant Liability Insurance in place prior to them moving into your property.

Will I be updated about the property once placed on the rental market and informed if there is a potential tenant?
From instruction of your property to the rental market we will provide you contact information for your dedicated Portfolio Manager however we will also provide you with access to our Online Property Tracker enabling you to login at your leisure to check for updates on the property.

How often do you visit the property for inspection internally?

We advise that we would do an initial inspection of the property 3 months following a tenant sign in and then every 6 months thereafter. Should you have any concerns about your property you should speak with your dedicated portfolio manager who will be able to assist with your query.

What happens if my tenant does not pay the rent on time?
One of the biggest worries for landlords is rent arrears however with our fully managed or Rent Collection Services, if your tenant falls in arrears, Ryder & Dutton will pay the first months rent to you 10 working days after it is due but all subsequent months will be paid as normal. Using our unique rent 1·2·3 system we provide three types of letting service. Your decision depends on your attitude to risk.

You can leave the management entirely to us and be sure you will receive your rent, you can let us collect the rent but deal with management yourself and still be sure of your rent or you can be in charge of rent collection and management yourself but with no guarantee of rent.

How much notice would I have to provide my tenant should my circumstances change?
You are required to provide 2 months written notice to the tenant, which is set out in the terms of the tenancy agreement informing the tenant of your request for them to vacate the property.

What happens to my tenant’s deposit that they pay?
All deposits for tenants must be protected by an authorized scheme. Ryder & Dutton lodge the deposits with the Deposit Protection Service under a custodial scheme. We take of everything for you.